Good Leaders Are Good Followers

A young woman was filling out an application for college when she came across the question: Are you a leader? She thought she had better be brutally honest, so she answered, "No." She was convinced when she sent the application in that she'd never hear from them because of that answer.

But she received a letter back from the school that read: "We have reviewed numerous applications and, to date, there will be some 1,452 new leaders attending school next year. We have decided to accept your application because we felt it was imperative that they have at least one follower."

Should all of us be leaders all of the time? Isn't there a time to follow as well as lead?

One man likes to tell about the day he purchased a novelty sign and hung it on his office door. The sign read: "I'm the boss." The next day he came to work he noticed that the office comedian affixed a sticky note to his door that read, "Your wife called. She wants her sign back."

He may be the boss at work, but home is different altogether. In marriage and family as well as most social relationships, sometimes we lead and sometimes we follow the lead of another. If the so-called boss happens to be an effective leader at work, he has probably learned that getting his own way all of the time does not produce good results. As it turns out, the best leaders are also excellent followers. Why?

1. Good leaders share leadership. They know when to follow and when to lead.

2. Good leaders build their skills on following role models for the behaviors they want to learn. What they admire in another, they copy. 

3. Good leaders exhibit humility. They remain open to suggestion. When they need it, they ask for help and follow good advice.

In other words, good leaders are also good followers. They know when to follow in the footsteps of others and when to leave tracks of their own.

You may be the boss, but you will be a leader when you also learn how to follow. 

-- Steve Goodier

Happy or not?

Happy or not? You have a choice ...

What is your favorite Singlish word?

Wherever You Are, Be There

An old story comes from pre-telephone days when a young man applied for a job as a telegraph operator. He answered an ad in the newspaper and went to the telegraph office to await an interview. Though he knew Morse code and was qualified in every other way, seven other applicants were also waiting in the large, noisy office, who were no doubt equally qualified.

He saw customers coming and going and heard a telegraph clacking away in the background. He also noticed a sign on the receptionist's counter instructing applicants to fill out a form and wait to be summoned to an inner office for an interview. He filled out the form and sat down to wait. 

After a few minutes, the young man stood up, crossed the room to the door of the inner office, and walked right in. Naturally the other applicants perked up, wondering why he had been so bold. They talked among themselves and finally determined that, since nobody had been summoned to interview yet, the man would likely be reprimanded for not following instructions and possibly disqualified for the job. 

Shortly, however, he emerged from the office escorted by the interviewer, who announced to the other applicants, "Thank you all very much for coming, but the job has just been filled."

They were all confused and one man spoke up: "Wait a minute – I don't understand. We've been waiting longer than he and we never even got a chance to come in."

The employer responded, “Were you listening to the telegraph? All the time you've been sitting here, the telegraph has been ticking out a message, ‘Come in now for your interview.’”

Kevin Kelly said, “The only factor becoming scarce in a world of abundance is human attention.” I wish I could say that I relate to the man who got the job, but the truth is that I often identify more with everyone else in the waiting room. When I have a moment to wait, I pull out my phone or listen to an audio-book on my mp3 player. I am too often more engrossed in my interior world than in paying attention to what is happening around me. 

Yet the man in the story practiced a valuable habit – the habit of living in the present. His motto could have been, “Wherever you are, be there.” If you’re there in person, bring your mind along, too. If you're there physically, also be there emotionally. Give your full attention to others (is there really a better gift?). 

Wherever you are, be there. Be there as fully as you can. Don’t be fooled by multi-tasking. You are only halfway there when you’re doing something else at the same time. Your mind can fully focus on only one thing at a time. 

It's about being present and fully alive in the moment. Some people try to live in the past while existing in the present. Too often they find themselves filled with guilt or regrets and missing the now moment. Others find themselves living in the future, only to discover that anxiety and worry are cheating them out of joy today. 

Don’t live in the past – you’ve already been there. And don’t live in the future, either. Tomorrow will be here soon enough. Live in this moment now – it is sacred and unrepeatable. This moment alone holds valuable gifts that should not be missed.

Wherever you are, be there. If you can be fully present now, you’ll know what it means to live. 

-- Steve Goodier

We Are Meant to Be One

Where is true peace to be found? Archbishop Desmond Tutu might say it can be found in the African concept of "ubuntu."

He says, "Ubuntu is a concept that we have in our Bantu languages at home. Ubuntu is the essence of being a person. It means that we are people through other people. We cannot be fully human alone. We are made for interdependence, we are made for family. When you have ubuntu, you embrace others. You are generous, compassionate."

He also says that if the world had more ubuntu, there would be no war. The powerful would help the weak. That is where peace is to be found.

A story from World War II shines a spotlight on ubuntu. In 1942, the American consul ordered citizens home from the Persian Gulf, for fear they might get caught in the spreading conflict. Travel was difficult, and some civilians secured passage on the troop ship Mauritania. Passengers included thousands of Allied soldiers, 500 German prisoners of war and 25 civilian women and children. 

The ship traveled slowly and cautiously, constantly in danger from hostile submarines patrolling the ocean depths. It was Christmas Eve and they had traveled for a full two months. They had only made it as far as the coastal waters of New Zealand and all on board were homesick, anxious and frightened. 

Someone came up with the idea of asking the captain for permission to sing Christmas carols for the German prisoners, who were surely as homesick and lonely as the passengers. Permission was granted and a small choral group made its way to the quarters where the unsuspecting prisoners were held. They decided to sing "Silent Night" first, as it was written in Germany by Joseph Mohr and was equally well known by the prisoners.

Within seconds of beginning the carol, a deafening clatter shook the floor. Hundreds of German soldiers sprang up and crowded the tiny windows in order to better see and hear the choristers. Tears streamed unashamedly down their faces. At that moment, everyone on both sides of the wall experienced the universal truth – that at the core of our being, all people everywhere are one. They experienced ubuntu. Hope and love broke down the barriers between warring nations and, for that moment at least, all were one family. 

We are meant to be one. And only after we realize that amazing truth can we find what we need – true peace.

-- Steve Goodier

Humor Can Make a Serious Difference

Thomas Watson, former CEO and chairman of IBM, was famous for putting the word "THINK" on prominent walls of every IBM building. The tradition has carried on into modern times. Not long ago in a restroom at IBM's Watson Center, a supervisor placed a "THINK" sign directly above the sink.

The next day, when he entered the restroom, he glanced at the sign. Just below it and immediately above the soap dispenser, someone had carefully lettered another sign that which read: "THOAP!"

How often do you laugh at work? Actually, humor can make a serious difference. In the workplace, at home, in all areas of life - looking for a reason to laugh is necessary. A sense of humor helps us to get through the dull times, cope with the difficult times, enjoy the good times and manage the scary times.

Case in point: six-year-old Hannah. Hannah encountered one of the most frightening times of her life when she discovered she had cancer. Six years old and she might not live. And if she were to give life a shot, Hannah would have to endure painful, almost endless medical treatments. At one point she lost all her hair due to chemicals pumped into her tiny body. On days when she felt strong enough to get out, she often covered her head.

One day while shopping with her mother, Hannah donned a ball cap with a fake pony tail sewn into the back. Unless one looked closely, she looked as if she had a full head of hair. Before long Hannah noticed a small boy staring at her as if he were trying to figure out what was slightly off about the girl. She tried to ignore him, but he followed her around the store. Finally, she ripped off her cap revealing her shiny, hairless head. In a stern voice she warned, "This is what happens when you don't eat your vegetables!"

I don't know what became of the boy, but I suspect he is now a committed vegetarian. As for Hannah, her sense of humor helped get her through one of life's scariest times.

Like entertainer Bob Hope once said, "I've seen what a good laugh can do. It can transform tears into hope." And sometimes, a little more hope is all we need.

-- Steve Goodier

Happy Lunar New Year

恭喜发财, 万事如意

Wishing all a happy and smooth year of the snake!!

Just Do What You Know

Someone pointed out that a little knowledge is a dangerous thing, but it sure beats a blank stare for starting a conversation. Which is all right, for I suppose I have about as little knowledge as anyone. 

But maybe how much knowledge we have isn't the point. It's not always about what we know, what we don't know and what we think we know. It's more about what we choose to do with whatever knowledge we may have.

News commentator Paul Harvey once related a story which took place during the American presidential administration of Jimmy Carter. Evidently, daughter Amy Carter needed help with homework. It was Friday and the assignment, a question about the Industrial Revolution, was due on Monday. Neither Amy nor her mother quite understood the question she was researching, so mother Rosalyn asked a White House aide to run the question by the Labor Department.

Sunday afternoon, a truck pulled up at the White House loaded with a computer printout. Remember dot matrix printing and tractor feed paper? Someone assumed the president needed the information urgently, so the Labor Department assigned a team to work all weekend to prepare the documents.

When first lady Rosalyn learned that the research had cost hundreds of thousands of taxpayer dollars she was horrified. But Amy went ahead and used the information to complete her homework. 

On that homework assignment, by the way, she got a "C." 

I see a parable here. You and I are exposed to a "truckload" of information every day. I recently read that a peasant in tenth century Europe was exposed to roughly the same volume of information in a lifetime as is published in just one daily edition of the New York Times today. We're inundated with information and likely know more than any generation before us.

But in the end, it's not about how much knowledge we may have. It's about what we choose do with what we know that means anything.

My own life can improve significantly if I simply take what I already know and apply it. I know how to forgive, for example, yet I am slow to do it. I know how to love, when to be patient and why I should share generously. I also know that if I do these things as often as possible, it will make a huge difference in my life and to others I care about. But too often I'm reluctant to do them.

Most of the time I even know how to be happy. I bet that you do, too. And I know that if I habitually do the kinds of things that promote a happier and more fulfilled life, I will be the better for it. 

A full and happy life does not come from knowing more than others. And we don't always need to find the latest book on happiness or a popular self help expert to guide us. Most of us already know the greater part of what we need to do to be our best and to get where we want to go. But this is key: to consistently apply what we know every day. In other words, just do it. 

You know enough. Apply what you know today and things can truly be different tomorrow.

-- Steve Goodier

To A Healthy 2013

Here's to a healthy 2013 ... Cheers :)

Counting Down

Good Compliments

A man walked into a bar, sat at the counter and ordered a beer. As he sipped the brew, he heard a soothing voice say, "Nice tie." He looked around but nobody was there. The place was empty save for himself and the bartender, washing glasses at the far end of the counter. A few moments later he heard the disembodied voice again: "Beautiful shirt." A little shaken, the man called the bartender over. 

"Hey, I must be losing my mind," he said. "I keep hearing these voices saying nice things, and there's not a soul in here but us." 

"It's the peanuts," answered the bartender. 

"Say what?" replied the man in disbelief. 

"You heard me," said the barkeep. "It's the peanuts . . . they're complimentary."

(Hmm. I should probably apologize for that. But let's talk about compliments.)

Fulton Sheen once said, "Baloney is flattery laid on so thick it cannot be true, and blarney is flattery so thin we love it." I'm not talking about baloney or blarney, but rather about sincere compliments and power they can have. 

Eleanor Roosevelt never remembered being complimented by her mother. Anna was deeply disappointed in her daughter's looks and demeanor. She often called young Eleanor "Granny." To visitors, she would say, "She is such a funny child, so old-fashioned that we always call her Granny."

"I wanted to sink through the floor in shame," an older and wiser Eleanor later recalled. 

In a similarly harsh vein, Anna sometimes admonished her young daughter, "You have no looks, so see to it that you have manners." Yet through it all, Eleanor forever wanted her mother's approval. But it wasn't to be, for Anna died at the age of 29, when her daughter was only eight. 

What could it have been like for little Eleanor if her mother shamed less and complimented more? Sincere compliments and acts of appreciation have the power to transform. We often remember them for years and they have a proven way of influencing future behavior. 

Using compliments wisely was one of the secrets of the phenomenal success of Mary Kay Ash (of Mary Kay Cosmetics). "Everyone wants to be appreciated," she often said, "so if you appreciate someone, don't keep it a secret." Likewise, Mark Twain famously said, "I can live for two months on a good compliment." That probably goes for most of us.

What's a GOOD compliment? It's one that is both sincere and timely. Insincere flattery is false. It patronizes at best. But a sincere compliment is a heart-felt expression of appreciation. And when said in the right way at the right time, it has the power to call forth something beautiful in another.

One man changed his life by learning how to offer a simple compliment. "I never let a day go by without giving at least three people a compliment," he says. He challenges others to give it a try. Since adopting this exercise, he says he has discovered an extraordinary response from other people. He adds that he is experiencing a growing appreciation for the various people in his life. 

I have begun practicing the exercise myself. I am discovering that few things can so quickly change a relationship as the right word said at the right time. And what's more, surprising someone with a compliment can be a fun thing to do.

Besides, you can't always depend on the peanuts to be complimentary.

-- Steve Goodier

I wish you enough

Recently, I overheard a mother and daughter in their last moments together at the airport as the daughter's departure had been announced. Standing near the security gate, they hugged and the mother said:

"I love you and I wish you enough."

The daughter replied, "Mom, our life together has been more than enough. Your love is all I ever needed. I wish you enough, too, Mom." They kissed and the daughter left.

The mother walked over to the window where I sat. Standing there, I could see she wanted and needed to cry.

I tried not to intrude on her privacy but she welcomed me in by asking, "Did you ever say good-bye to someone knowing it would be forever?" "Yes, I have," I replied. "Forgive me for asking but why is this a forever good-bye?"

"I am old and she lives so far away. I have challenges ahead and the reality is the next trip back will be for my funeral," she said.

When you were saying good-bye, I heard you say, "I wish you enough." May I ask what that means?"

She began to smile. "That's a wish that has been handed down from other generations. My parents used to say it to everyone." She paused a moment and looked up as if trying to remember it in detail and she smiled even more.

When we said 'I wish you enough' we were wanting the other person to have a life filled with just enough good things to sustain them". Then turning toward me, she shared the following, reciting it from memory,

I wish you enough sun to keep your attitude bright.

I wish you enough rain to appreciate the sun more.

I wish you enough happiness to keep your spirit alive.

I wish you enough pain so that the smallest joys in life appear much bigger.

I wish you enough gain to satisfy your wanting.

I wish you enough loss to appreciate all that you possess.

I wish you enough hellos to get you through the final good-bye."

She then began to cry and walked away.

They say it takes a minute to find a special person.
An hour to appreciate them.
A day to love them.
And an entire life to forget them.

- Author Unknown

When They Trespass Against Us

I saw a sign in a church parking lot. It read: "Parking for Church Use Only. Violators will be towed." I wondered if it might be more effective if some humor were used: "Parking for Church Use Only. Violators will be baptized and expected to tithe." That should clear the lot.

I heard of one church that posted a sign that read, "We forgive those who trespass against us; but they will be towed all the same."

We've all had people trespass against us in one way or another. And we have each done our share of trespassing. The dictionary defines trespassing as any offense, transgression or error against others. Trespassing covers a huge territory. Though not always intentionally, I know I've trespassed plenty over the years and more people than I can remember have trespassed against me.

In his book LEE: THE LAST YEARS, author Charles Flood reports that after the American Civil War, Confederate General Robert E. Lee visited a Kentucky lady who took him to the remains of a grand old tree in front of her house. There she bitterly cried that its limbs and trunk had been destroyed by Union artillery fire. She looked to Lee for a word condemning the North or at least sympathizing with her loss.

After a brief silence, the general said, "Cut it down, my dear Madam, and forget it." He seemed to know that as long as she continued to recount her losses, she'd never get over them. She had to release the North from her debt in order to find anything like happiness again. 

There's a lot I have had to cut down and forget. I believe it's the only way ahead. It's the only way to really live after loss, hurt or insult. Cut it down and forget it.

Judith Wallerstein studied and wrote for years about the lives of people who experienced divorce. At first she was surprised to discover how long feelings of anger and hurt lingered after a divorce. Even ten years after papers were signed, Wallerstein noted that many former husbands and wives were still just as angry at one another as in the beginning. It's as if they gazed every day in contempt upon the grand old tree that used to be their relationship, now scarred and irreparably damaged, and used the ritual to feed their bitterness. She noticed that some former spouses, years after a separation, still recited in detail negative violations and trespasses of the other. The problem? These unhappy people were trapped emotionally by their anger and bitterness. 

People will always trespass against us. But there comes a time to cut the tree down and forget it. For in the end, I've discovered that only when I fully release others from my debt am I able to build the happy and productive life I want. And though cutting that tree down is rarely my first impulse, but it is my best final response to those who trespass against me.

-- Steve Goodier

People For Bikes: If I Ride

Why do you ride and what do you ride for?


 


We all ride for our own reasons, but we all want the same thing: a better future for bicycling. 

If you want a better future for biking, sign the pledge at www.peopleforbikes.org. It only takes a minute. 

"If I Ride" is a bicycle rider's poem to biking. 

Our goal is to gather a million names of support, to speak with one, powerful voice—to make bicycling safer, more convenient and appealing for everyone. 

Simply put, we believe that life is far more enjoyable when its experienced on two wheels. We believe that by coming together, we can make our world a better place to ride.

Lessons from the Court

Life lessons can come from unexpected places. I played racquetball for many years, and some of the greatest lessons I learned while playing were not about the game, but about life. I wrote this piece a few years ago, but after a few more years of living, I've made some changes. Here are some of the more important life lessons that that I learned from the court:

1. People play better when they are encouraged. It's true in all of life. People do better when others cheer them on, rather than criticizing, condemning and judging. My influence as a parent, a leader, a supervisor or a friend is most effective when I encourage those around me.

2. When two or more people occupy a small space, they need to get along. It's against the rules of the game to push people around. This principle applies to any small space: homes, schools, places of work, communities and even our planet.

3. The only way to get better is to practice, on the court and off. In every area of life, the only way to improve is to practice. Confidence takes practice. Leadership takes practice. Nurturing a mind or a spirit takes practice. Improving relationships with others takes practice. Simply learning how to be happy takes practice. And remember, there are always people willing to help.

4. Much of success is about paying attention. On the court, those who lose their focus, lose games. In life, people who are too distracted by yesterday's regrets or tomorrow's problems will never experience the fullness and joy of today. 

5. There are always people who will do better than you. Always. But your job is not to be the best. If you simply strive to be YOUR best, you will have succeeded. 

6. When playing doubles, cooperation is essential. No team, no family, no nation will succeed that is plagued with internal squabbling.

7. Failures are lessons. When I lose a game badly, it is not a personal failure. Rather, I thank my opponent for the free lesson and figure out where I need to work. Failures are not endings; they are valuable opportunities to learn. 

8. It isn't over until the last point is scored. Many victories are snatched after one comes back from almost insurmountable odds. So it is with life.

9. Work can be fun, but fun should never become merely work. A racquetball game is still a game and should be enjoyed. In life, there is always joy to be found and shared. 

10. In racquetball, the only way to score is to serve. Likewise, service is key to life. Individuals and institutions that make a difference find ways to serve others. And those people who are happiest and most satisfied with their lives are those who have learned the value of giving their time, energy and resources away. Great lives are built on service. 

-- Steve Goodier

Serenity in Chaos

As an airport skycap checked through a customer at curbside, he accidentally knocked over the man's luggage. He quickly collected the fallen bags and apologized for the mishap. Unappeased, the traveler burst into an angry tirade, raging and swearing at the skycap for his clumsiness.

Throughout the traveler's rant, the baggage handler calmly apologized and smiled. The livid customer continued to berate the man, even as he turned away and headed for his gate. Through it all the baggage handler smiled and remained calm.

The next customer in line witnessed the incident and marveled at the skycap's professionalism and self control. "I have never seen such restraint and humility," he said. "How do you keep your cool when somebody is attacking you so viciously?"

"It's easy," the skycap answered. "He's going to London, but his bags are going to Tokyo."

I won't recommend that we use revenge to relieve stress. But let me tell you about someone who has found a way to go through most of his life unfazed by the turbulence that affects most people.

He is one of the calmest people I've ever known and he describes how he keeps his cool no matter how turbulent a situation becomes. He says, "I look at it this way. A traffic jam has no power to make me angry. It just stops my car. And that's the way I try to look at most of what happens to me." With that philosophy, this guy goes through life with a serenity I can only envy.

My friend likes to say things like, "A rude customer has no power to make me angry; he just fusses." And, "A mistake I made has no power to make me upset; it's just a chance to do better." He shows how we can truly find calmness in the midst of chaos.

Eminent 20th Century American theologian Reinhold Niebuhr wrote a short prayer that has been reprinted countless times. Bill Wilson, co-founder of the support group Alcoholics Anonymous, became familiar with the prayer about 1941. He edited and adapted it, and then circulated it with the title "Serenity Prayer." You are likely familiar with his version:

"God, grant me the serenity to accept the things I cannot change, courage to change the things I can, and wisdom to know the difference."

The prayer has been a great help to many hundreds of thousands, perhaps millions, of people over the years. And the truth of the matter is that there is much which cannot be changed. We can't do anything about this evening's traffic. Another person's reaction is not something we can control.

Furthermore, we may have made any number of mistakes that we probably regret, but they are in the past and that is something we cannot change. Reliving the past does not help us change the future.

There's a certain power in calmness. And those who learn to accept with serenity that which they cannot change will find power to change those things they can.

-- Steve Goodier

Cranky Old Man

When an old man died in the geriatric ward of a nursing home in an Australian country town, it was believed that he had nothing left of any value.

Later, when the nurses were going through his meagre possessions, They found this poem. Its quality and content so impressed the staff that copies were made and distributed to every nurse in the hospital.

One nurse took her copy to Melbourne. The old man's sole bequest to posterity has since appeared in the Christmas editions of magazines around the country and appearing in mags for Mental Health. A slide presentation has also been made based on his simple, but eloquent, poem.

And this old man, with nothing left to give to the world, is now the author of this 'anonymous' poem winging across the Internet. 

==================================================

Cranky Old Man

What do you see nurses? . . . . What do you see?
What are you thinking . . . . when you're looking at me?
A cranky old man . . . . not very wise,
Uncertain of habit . . . . with faraway eyes?
Who dribbles his food . . . . and makes no reply.
When you say in a loud voice . . . . 'I do wish you'd try!'
Who seems not to notice . . . . the things that you do.
And forever is losing . . . . A sock or shoe?
Who, resisting or not . . . . lets you do as you will,
With bathing and feeding . . . . The long day to fill?
Is that what you're thinking? . . . . Is that what you see?
Then open your eyes, nurse . . . . you're not looking at me.
I'll tell you who I am . . . . As I sit here so still,
As I do at your bidding . . . . as I eat at your will.
I'm a small child of Ten . . . . with a father and mother,
Brothers and sisters . . . . who love one another
A young boy of Sixteen . . . . with wings on his feet
Dreaming that soon now . . . . a lover he'll meet.
A groom soon at Twenty . . . . my heart gives a leap.
Remembering, the vows . . . . that I promised to keep.
At Twenty-Five, now . . . . I have young of my own.
Who need me to guide . . . . And a secure happy home.
A man of Thirty . . . . My young now grown fast,
Bound to each other . . . . With ties that should last.
At Forty, my young sons . . . . have grown and are gone,
But my woman is beside me . . . . to see I don't mourn.
At Fifty, once more . . . . Babies play 'round my knee,
Again, we know children . . . . My loved one and me.
Dark days are upon me . . . . My wife is now dead.
I look at the future . . . . I shudder with dread.
For my young are all rearing . . . . young of their own.
And I think of the years . . . . And the love that I've known.
I'm now an old man . . . . and nature is cruel.
It's jest to make old age . . . . look like a fool.
The body, it crumbles . . . . grace and vigour, depart.
There is now a stone . . . . where I once had a heart.
But inside this old carcass . . . . A young man still dwells,
And now and again . . . . my battered heart swells
I remember the joys . . . . I remember the pain.
And I'm loving and living . . . . life over again.
I think of the years, all too few . . . . gone too fast.
And accept the stark fact . . . . that nothing can last.
So open your eyes, people . . . . open and see.
Not a cranky old man
Look closer . . . . see . . . . . . . . ME!!

Remember this poem when you next meet an older person who you might brush aside without looking at the young soul within. We will all, one day, be there, too!

PLEASE SHARE THIS POEM (originally by Phyllis McCormack; adapted by Dave Griffith)

Turn the Paper Sideways

Sometimes I need to approach a persistent problem with a new way of thinking. The Spanish poet Juan Ramón Jiménez said, "If they give you ruled paper, write the other way." His image reminds me to always be my own person, but it also challenges me to think creatively. Turning the paper sideways is like looking at situations from different angles. 


Henry L. Mencken said it first: "For every complex problem, there is a solution that is simple, neat and wrong." And how often I am determined to keep pounding on that simple and neat solution until I make it work, or else I finally give up altogether. But success will surprisingly come when I decide to look at the thing from a wholly different perspective. 


Several all night convenience stores in New York City learned something about viewing problems another way. Evidently, some of the stores had a problem with teenagers hanging out in their parking lots late into the night. Not that they didn't like kids; they liked them very much. But customers complained that they were afraid to approach them in the dark and push through them to enter the store. Neighbors complained that couldn't sleep with the noise. And store personnel were worried about the well-being of the young people themselves. Late at night, these neighborhoods were unsafe. 


Managers tried various methods to solve the problem. They asked the kids to find a safer place to congregate. They asked them to move away from the doors so customers didn't have to push through them. They asked them to discard their cigarette butts and trash in outdoor receptacles and not litter the parking lot. Each solution was simple, neat and completely ineffective. It seems that any of them should have worked. But none of them did and many of the store managers eventually gave up in frustration on solving the problem.


Finally, one man came up with an unusual idea. He decided he had been approaching the situation all wrong. Asking the teens to change their behavior didn't work, so he tried something different. He just piped easy-listening music into the parking lot -- slow, soothing instrumentals especially suited for mature listeners. 


No more loitering.


Sometimes we just need to look at things differently. Again and again we butt up against the same old problem. It may involve a child or parent, a friend or lover. It might be a problem with a co-worker. Maybe it's just a complex situation we're working through, or a personal problem with which we can't seem to make any headway. And so far, everything we've tried has failed. Perhaps it's time to turn the paper around and write the other way; to look at the problem a whole new way.


Here's a good question to ask: "How can I come at this thing from a different angle?" Because there is likely something you're not seeing. 


A father and his daughter were stopped by a flight attendant before boarding their plane. The problem? The little girl was clutching a large bouquet of balloons. In sympathetic tones, the attendant told the child that she would not be permitted to travel with all of the balloons. "Only one is allowed per passenger," she said in a voice that concluded there's nothing to be done. After all, rules are rules.


Father and daughter decided they could each carry one. So with tears in her eyes, the little child selected her two favorite balloons for the flight. But before she could discard the rest, another passenger intervened. "Here, I'll take one," he said. He quickly saw a solution to the problem and proceeded to give one balloon to anybody in line who would take one. As she disembarked, every balloon was returned to the happy child.


Here was a man who just looked at the problem a different way. Instead of saying, "There's nothing be done," he turned the paper sideways and the answer was clear.


When you turn your paper sideways, what do you see?


-- Steve Goodier

Singlish and Dyslexia

Ho sey bo ... Ah, as a true blue Singaporean, how can dun know how to speak Singlish, tio bo?? hahaha


Singlish and Dyslexia !!
What do they have in common?

Dr JiaJia and BigBrother


You must have seen, heard or read about him in the newspaper recently ... the 7 year old dyslexic boy who has his own Youtube channel, acts funny and help to teach the use of Singlish through their comedy videos, which never fail to make me laugh out loud


Ai Seh ... He wants to become a MP (Member of Parliament) in the future ... who will vote for him? Kee Chiew, kee chiew :D 


Now, he is going to be a movie star first ... in the movie - Taxi! Taxi! (coming out in January 2013), together with Gurmit Singh and Mark Lee ... Wa Seh, power sia


This is the video that started it all :)


 




The sequel ...


 




And many many more ... If you like them, keep on watching over at Youtube ba !! :D 


This cute little boy is always so positive ... how can not like him :)


Be warned ... can make you laugh until peng san ... wahahaha


Last but not least, if it is within your means, please support this amazing boy to do charity by buying his iconic T-shirt from DAS


Mai Tu Liao hor ... :P

Life

Life